Types of Users

inthepearl.com has multiple terms and conditions specific to the type of user entering into the agreement. The definitions of users on the site can be found below. The following terms and conditions are applicable to registered business account users.

Registered business account users: Registered business accounts are businesses users who are controlling content for a business profile on inthepearl.com A "business" can be a retail store, restaurant, service, or independent artist. Inthepearl.com defines an independent artist as one who does NOT have a retail, brick and mortar establishment to show/sell their artwork.

What businesses can have business profiles on inthepearl.com

• inthepearl.com is a web site dedicated to the Pearl District and NW Portland
• The brand of the website is designed around the experience this part of the city provides
• inthepearl.com reserves the right to accept or reject any business submission for any reason, without notice

Business Account permissions and restrictions

Account Permissions/Abilities:

1. Have the ability to activate and confirm a business account
2. Have the ability to maintain one business profile page per account
3. Have the ability to select from advertising products with unique features and pricing
4. Registered business account users do not have the ability to create business reviews

Account Limitations/Restrictions:

1. Prohibited from creating multiple accounts with one email address/login
2. Prohibited from creating reviews for any business including their own
3. Prohibited from creating events

The following behaviors are prohibited and are grounds for account termination based on determination and sole discretions of inthepearl.com administrators

1. Prohibited from entering into any type of written or verbal agreement with any person which includes exchanging money, goods, or services in exchange for any kind of review (negative or positive) for any business on inthepearl.com
2. Prohibited from creating an inthepearl.com personal, non-business/commercial account to create false, fake, or unauthorized reviews for their own business
3. Prohibited from creating an inthepearl.com personal, non-business/commercial account to create events for their own business use
4. Prohibited from using the “business description” field as anything other than a general business description. Using this field as a ad-hoc promotional
5. Prohibited from any type of deception or providing false information which substantiates to claim management or ownership of a business on inthepearl.com

Content

inthepearl.com business content is defined as: Business review comments, business images, or any other type of text or media posted to the website which can be seen live by the public.

You agree that your posted content will not:

1. Contain content which is illegal and or violates any law within the United States of America
2. Represent the account holder as a representative or employee of the business in question or any other business
3. Be authored a result of any kind of barter, trade or compensation from another individual
4. Be offensive
5. Harmful
6. Abusive
7. Contain expletives or profanities
8. Contain personal or private information such as email addresses, phone numbers, or physical street addresses
9. Contain personal attacks
10. Be Harassing in nature
11. Contain sexual references
12. Accusatory of illegal activities
13. Content which is not applicable to the author’s specific experience at the business the review is being written for
14. Violate third party rights, including but not limited to right of privacy, copyrights, trademarks, patents, trade secrets or any other intellectual property rights

You agree that inthepearl.com administrators have the right to reject any content, at any time, for any reason or no reason at all. You agree that inthepearl.com administrators can delete/remove prohibited or inappropriate content at any time without notice.

Content Usage

Permission for use of content:

As a registered business account holder you agree that inthepearl.com may use your content many different ways including, but not limited to displaying it on different pages within inthepearl.com, physical marketing and advertising components, digital marketing and advertising components. You agree that inthepearl.com may use your content for any purpose, at any time, for any or no reason and without notice. You agree that inthepearl.com may also use your content if you choose to close your account. Lastly, you agree to waive all claims, assertions and or rights to your content.

Business Advertising

Registered business account users with an active account have the ability to browse and select from various types of advertising packages/orders at different price levels, including free or no cost packages. Price levels are determined by the advertising features included in that specific package. (Features are listed below) Inthepearl.com offers discounts to paid business customers for multi-month contracts, as well as pay-in-full contracts.

Inthepearl.com reserves the right to:

• Refuse to publish or remove from public view any order profile, partially or fully for any reason
• Sell advertising features/products which are not visible on the website

Feature Name	Description
Images	Images are uploaded by the business account user. The number of images allowed on a public profile is tied to the type of profile product chosen by the user. Images must be specific to the business in question, not be offensive, and not be sexually oriented or pornographic nature. Inthepearl.com reserves the right to reject any image uploaded by a business account user for any or no reason and at any time without notice
Slideshow	Slideshow enables all images associated with the business account to be viewed as a slide show viewer which will run automatically
Movie	If a business account user has selected a profile product which contains a movie feature, in order for the movie to visible the user must first “host” the movie on a website outside of inthepearl.com. The business account user will be fully responsible for inserting the embed source code of the movie in the “movie embed code” box within the “my profile” section in order for it to be displayed and viewable on the business profile.
Custom URL	If a business account user has selected a profile product which contains a custom URL feature, the business account user will have the ability to specify a URL address in the following format: www.inthepearl.com/customurl Custom URL’s must be specific to the business in question, not be offensive, and not be sexually oriented or pornographic nature. inthepearl.com reserves the right to reject any custom URL for any reason.
Announcements	If a business account user has selected a profile product which contains the feature “Announcements”, the business account user will have the ability to create and edit announcements pertaining to their business, for a specific time period at their discretion. Announcements MUST be specific to the business in question, non-threatening, not be offensive, and not be sexually oriented or pornographic nature. Inthepearl.com reserves the right to reject any “announcement” at any time, for any or no reason, and without prior notice.
Featured Business	If a business account user has selected a profile product which contains the feature “Featured Business,” an abbreviated profile preview advertisement will be shown in a random, rotating batch along with all other customers who have selected this feature. The advertisement will contain a hyperlink to the full business profile.

Free Orders

Inthepearl.com offers free business profile advertising with limited features. Free orders never expire or require any type of renewal. Customers with free orders have the ability to browse paid products and upgrade at any time.

Paid Customer Billing Options & Renewal

Inthepearl.com has three billing options for paid customers

1. Month to month, billing auto renews each month unless order is cancelled
2. A reoccurring monthly contract enables the customer to be billed once per month at the monthly contract amount minus any discounts, for the length of the contract. Billing auto renews at the end of the contract term unless order is cancelled
3. A payment in full contract enables the customer to take advantage of additional discounts for paying their contract term in full. For instance, if a customer selected a 24 month contract this billing option would require the customer to pay in advance all 24 months to get the “pay in full” discount. PIF contract does not auto-renew at the end of the term

Payment Options

Inthepearl.com accepts the following major credit cards:

• Visa
• MasterCard
• AMEX
• Discover
• Diners Club

Paid Contracts, Terms and Discounts

Inthepearl.com offers paid customers multiple options for contract lengths and incentives for discounts. The table below represents the different contract lengths available and the discounts for each. In addition to contract length discounts, inthepearl.com also offers discounts for customers who choose to pay their contract term in full in advance.

• Term discounts are applied monthly. For instance if you have a 6 month contract @ $20.00 per month, you’re discount would be 5%, for a monthly invoice of $19.00.

Contract Term Length	Term Discount	Pay in Full Option	Pay in Full Discount
1 Month (no contract)	None	No	None
6 Months	5%	Yes	5%
12 Months	10%	Yes	5%
18 Months	15%	Yes	5%
24 Months	20%	Yes	5%

Upgrades

An upgrade is defined as an order which is placed during a current contract term. Customers in an ongoing contract will be able to browse and order products of equal or greater value. Availability of contract terms will be equal to or greater than the current contract’s terms.

The following upgrades scenarios are available

1. Monthly Reoccurring Contract -> upgrade to a higher priced monthly reoccurring contract
2. Monthly Reoccurring contract -> upgrade to a higher priced pay in full contract
3. Pay in Full contract -> upgrade to a higher priced pay in full contract

Privacy

Please refer to the privacy policy here.

Refund Policy

All orders are final. No refunds or exchanges.

Cancellations

Paid customers are able to cancel their order at any time by following the cancelation directions within the business control center. Cancelations will not cancel/stop the current contract, but prevent it from renewal at the end of the agreed to contract term. After an order is canceled the customer will continued to be billed for the remainder of the agreed to contract term.